Terms of Service

General terms about our services and general propositions.

General Provisions

This Term of Use is signed between the individual over 18 (eighteen) years old or legal entity, contracting the services offered on the Auttogram platform that can be downloaded through the website auttogram.com.br or auttogram.com.

If the user does not agree with these terms, he will not be able to hire the services made available by the Auttogram platform for automation and management of profiles on Instagram.

By agreeing to the terms of the present general conditions, the user declares to have read this contract in full, making the act of hiring certain and perfect.

Auttogram remains entitled to change its terms and conditions at any time. Customers using the Auttogram website agree to follow any changes or modifications. If necessary, the latest revision of the terms and conditions will be found below and will remain valid from the day of creation.

We reserve the right to modify, suspend or withdraw all or part of our service, or any of its contents, at any time without notice and without incurring any liability; it is your sole responsibility to verify that conditions have changed.

It is the user’s responsibility to keep their contact details up to date in their Auttogram account. We are not partners, sponsored, or have any corporate or commercial relationship with Instagram. It is the User’s sole responsibility to comply with the relevant legislation and Instagram rules.

It is the sole and exclusive responsibility of the User to follow the rules and guidelines for using Instagram. The User agrees to use the Auttogram at their own risk and agrees not to ask for any kind of compensation or damages to the Auttogram if their account is banned, blocked and / or suffers any type of Instagram action resulting from the actions taken by Auttogram to generate more users to your profile.

Auttogram is a desktop platform and needs access to the internet and a connected computer for its full operation.

Auttogram does not provide any guarantee of results regarding the number of followers, likes and comments.

Auttogram does not guarantee that the followers that the User will receive will be real individuals. Likewise, it does not guarantee protection against spam, fake profiles, or inactive users. It is not possible to stop unwanted followers, however, the User can remove them at any time.

A continuous, uninterrupted, error-free operation of the services or a stable connection with Instagram or its API (Application Programming Interface, or, in Portuguese, Application Programming Interface) is not guaranteed.

The user must provide Auttogram with his Instagram username and password to obtain the necessary information for the operation of the system. This password will be encrypted so that the User is not exposed to any unnecessary risk or insecurity.

If the User changes his password on Instagram, Auttogram will stop working immediately. To reactivate it, the User must change the password on the Auttogram platform.

Auttogram offers a free trial period of 3 days and recommends its use by the User before making the option for any of the offered plans.

When purchasing one of the paid plans, the User is aware that it is paid only by means of a national or international credit card under the operation of Iugu Ltda, following all security procedures.

User access to the Auttogram may be terminated by either party at any time, without justification and without the need for prior notification.

Refund Policy

You will have 7 (seven) days to test the service for free without the need for any contract and if you want to continue using the Auttogram, you must pay for one of the plans available on our website.

The user can leave the 7-day probation period and make a contract, but this overrides the reimbursement policies for the contract period, since there is no need for payment for the due tests.

No refund request from the User will be granted if his profile has been started and there has been no technical problem that makes the system’s functionality impossible or that is not covered by these terms of use.

Auttogram undertakes to give you a full or proportional refund, via Iugu Ltda, in case of non-commitment of the same regarding the information described on the website or based on any other criteria of the company. You also agree not to file any fraudulent refund claims or dispute charges for Auttogram.

Being guaranteed the refund that is requested within the period of 7 days, after hiring, in case there is dissatisfaction with the services provided. If you think you may be entitled to a refund, or would like some more information about refunds, please contact us at oi@auttogram.com.br.

Your monthly fee will be automatically renewed until you request a cancellation, through the Auttogram platform itself. Upon cancellation, your access to the Auttogram will be suspended immediately and all your information may be deleted from our database.

Final dispositions

Auttogram reserves the right to suspend, change, modify, withdraw completely or any part of the service, without prior notice, without any liability.

These Terms of Use are amended from time to time. A Each modification our team will send an email to the register to inform the necessary modifications.

These Terms of Use will be governed and interpreted in accordance with the laws of the Federative Republic of Brazil. The service channel available to the User is the service by email or chat available on the Auttogram website. Auttogram cannot be held responsible for non-compliance with its obligations under these Terms of Use as a result of acts of God or force majeure events that temporarily or permanently prevent the fulfillment of any of these obligations.

Updated January 1, 2020.